A. Account & Setup Issues

1. Profile Not Saving

• Problem: Profile changes not being saved
• Solution:
  1. Ensure you're clicking "Save" after making changes
  2. Try a different browser
  3. Clear your browser cache and cookies

2. Cannot Set Custom Username

• Problem: Desired username is unavailable
• Solution:
  1. Try variations with underscores or numbers
  2. Contact support if you believe the username should be available

3. Lounge Not Appearing

• Problem: Created lounge doesn't show up
• Solution:
  1. Refresh your dashboard page
  2. Check if the lounge is in draft mode
  3. Verify you completed all required fields

B. Video Call Issues

1. Connection Problems

• Problem: Unable to connect or poor quality
• Solution:
  1. Ensure camera and microphone permissions are granted
  2. Use a stable internet connection
  3. Close other bandwidth-intensive applications
  4. Try Chrome or Safari if using another browser

2. Co-Host Cannot Join Call